Independent hotels bleed revenue every single day

The Problem

18%

Cut from every OTA booking — before you see a cent.

A guest finds your hotel. Books through Booking.com. You pay $54 on a $300 room. 800 bookings a year at 40% OTA mix = $17,280 handed to a middleman.

140

Inquiries that go cold every month.

200 WhatsApp messages come in. 60 get a reply the same day. The other 140 wait until morning — or forever. By then, the guest booked somewhere else.

0

Follow-up messages sent to past guests.

You have 800 people who already stayed with you. Already trust you. Already know your rooms. Most hotels have never sent a single message to that list.

These are not technology problems. They are system problems. Mazenox is the system.

One AI agent. Every channel. Every Inquiry. Every guest.

How It works

01

02

03

04

Trained on your hotel

We build your agent from scratch — rooms, rates, policies, availability. It knows your property better than most front desk staff.

Live on WhatsApp, Email, Instagram and Messenger

Every channel your guests already use. One agent covers all of them simultaneously, instantly, without a human in the loop.

Every guest goes into your database

Automated follow-up and recovery

Every inquiry creates a permanent guest record. Name, contact, dates, preferences. You own this database. It lives with you, not with Booking.com.

The agent follows up on cold inquiries. Re-engages past guests before peak season. Triggers upsells at the right moment. All automatic.

The result: more direct bookings, less OTA dependency, and a guest database that gets more valuable every month

Everything your hotel needs to own the booking relationship.

How It works

Custom AI booking agent

Built and trained for your specific property. Rooms, pricing, seasonal rates, policies, FAQs. Not a generic chatbot — your hotel's agent.

24/7 Instant Response

Every inquiry answered in under 3 minutes. Every channel. No nights, no weekends, no gaps.

Owned Guest Database

Every person who contacts your hotel becomes a permanent record in your database. You own this. Not Booking.com. You

Automated Follow-Up

Cold inquiries followed up automatically. Guests who stayed 6 months ago reached before peak season. Upsell triggers sent at checkout.

Multi-Channel Dashboard

WhatsApp, email, Instagram, Messenger — all visible in one place. Every conversation, every booking, every guest. One view.

Repeat Booking Recovery

The agent identifies past guests, sends personalised re-engagement messages, and converts them to direct bookings. The cheapest bookings you'll ever make.

One pilot. 90 days. You see the results before you commit to anything long-term

Pricing

90-day pilot

Starting from $1399

50% on signing to get started

50% at Day 45 — only if KPIs are met

You own the guest database from day one, regardless of outcome

What's included

• Custom AI agent built for your property

• Deployment on WhatsApp, email, Instagram, Messenger

• Guest database setup and ownership

• Automated follow-up sequences

• Multi-channel dashboard access

• Weekly performance reports

• Direct line to the Mazenox team throughout the pilot

Not sure if this is right for your hotel? Book a free 20-minute call. We will figure it out together.

See exactly how your hotel's agent would work.

Live demo

Book a 20-minute demo. We'll show you a live agent trained on your property — answering real inquiries in real time. You'll see the dashboard, the guest database, and the complete setup.

Book a free 20-minute demo. See the agent live. Get the numbers for your property.

Stop paying OTA commissions on guests who already chose you.

No commitment. No setup fee. 90 days to prove it works.

Contacts

tajwarhussain@mazenox.com

info@mazenox.com

Mazenox — AI Booking Agents for Independent Hotels

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